Privacy & Security Policy​

 Thank you for taking the time to visit covlor. Covlor is committed to protecting the personal information of online visitors to our website. The site www.coclor.com is owned and operated by covlor® Company in India. Our privacy policy informs our visitors the types of information we collect, the customer’s choices in regards to this information, and how we collect, share, and use and protect this information. This privacy policy is applied to our site and the products and services we offer. In case you have questions or concerns after reading this Policy, please email us at hello@covlor.com

Type of information we collect

When you visit covlor.com, there is a subscribe option where our customers subscribe to our services and updates. We send email alerts for our services, products, promotions, special offers, features, and other important details once you subscribe. A visitor can, however, unsubscribe if they do not wish to receive such information. We send an automated unsubscribe link. 

On subscribing or Purchasing, you may be required to provide information that identifies who you are at times including, first and last name, home address, telephone number, and email address, and payment information among others. Additionally, we collect information about your purchases, billing and shipping address, gender and phone number. Nevertheless, you can visit our site without revealing your personal information. covlor collects information when voluntarily offered by a customer. We receive and store all personal information we receive either through our website or via email. 

Apart from personal information, we may also collect non-personal information when visitors interact with our site such as browser’s name, IP address and other types of technical details regarding internet connection.

Use of personal information collected

At covlor, we do not share or sell your personal information to third parties. We use this information for the following purposes.

  • To enable you to make purchases and provide our services to you as well as confirming and tracking your orders.
  • Detect and prevent fraud cases.
  • Respond to customers’ questions, concerns, and inquiries.
  • Identification of your product
  • Making sure that your order is tagged the right identification
  • Contacting you about our products and services
  • Understanding customer demographics and preferences
  • Improving our website, products, services, and marketing strategies for instance through sending periodic emails.

Information we share and with whom

We do not rent, trade or share your information with any third parties. However, we may share general details with third parties who assist in other services related to our business such as website evaluation, order shipping, payment processing and authorization, data analysis marketing and fraud protection. Note we only authorize them to use this information only when performing services related to covlor.

We may also share non-personal information for purposes of advertising and marketing, such as the number of visitors to our site or the number and type of product purchased at a certain time.

In other cases, we may release your information only if we believe with good reason that the law requires it or if they are a request by an enforcement body to release such information.  This is crucial to protect the rights of covlor in conducting our leather business.

How your information is protected

In case you are purchasing our products or utilizing our services through email, we ensure that protecting your information is our priority. We have put appropriate measures on hand to secure the confidentiality of your information as well as limit the access to personal information by third parties. Our measures protect against authorized access, disclosure or alteration of names, passwords, transaction information and other data stored in covlor.com

Policy updates

We may make changes to our security and privacy policy from time to time. When we do, there will be a change of date on top of the policy. For any policy changes, we advise customers to keep checking the date on top of the policy page.

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